Dispute resolution

EUROPEAN COMMUNITY LAW

Directive 2013/11/EU of the European Parliament and of the Council of 21 May 2013 

Regulation (EU) No 524/2013 of the European Parliament and of the Council of 21 May 2013

Directive 2008/52/EC of the European Parliament and of the Council of 21 May 2008 on certain aspects of mediation in civil and commercial matters.

Proposal for a Directive of the European Parliament and of the Council on certain aspects of mediation in civil and commercial matters{SEC(2004) 1314}

Commission Recommendation of 4 April 2001 on the principles for out-of-court bodies involved in the consensual resolution of consumer disputes.
(notified under document number C(2001) 1016)
(Text with EEA relevance)
(2001/310/EC)

Directive 2000/31/EC of the European Parliament and of the Council of 8 June 2000 on certain legal aspects of information society services, in particular electronic commerce, in the Internal Market (Directive on electronic commerce).

Commission Recommendation of 30 March 1998 on the principles applicable to the bodies responsible for out-of-court settlement of consumer disputes.
(98/257/EC)