ADR Art & Cultural heritage can be activated in two different ways:
When the filing party deposits the mediation request form, CAM Mediation Service activates the mediation procedure. The invited party, within 20 days from the deposit, is called to participate to the mediation process.
If the invited party denies to participate, CAM closes the procedure; if the invited party accepts to participate, CAM asks for the payment of the mediation costs to both parties. If the costs are not paid, the procedure is dismissed. When the expenses are paid, the mediation proceeding begins and CAM nominates a mediator for the dispute.
A first meeting is set up: the parties can ask to meet also in web-conference or via phone call. If the parties do not reach an agreement, the procedure is closed. If the parties do reach an agreement, this is formalized in a memorandum that becomes an enforceable title under the Italian legislation.